Privacy Policy

CTLDA – Casa do Tear, Lda., NIF PT510274013, located at Travessa do Monte de Cima, 8 – 3860-722 Pardilhó, Portugal, hereinafter referred to as CTLDA, guarantees and safeguards the protection of the personal data of users of this website. .

Your privacy is important to us. We respect your privacy and are committed to protecting you. To best protect your privacy, we present this notice explaining our privacy practices and the options available for how your information is collected and used.

In collecting and processing the personal data collected, the rules laid down in existing Community and national legislation, namely Law No 67/98 of 26 October and Regulation (EU) 2016/679 of the European Parliament and of the Of 27 April 2016. The data collected are intended for the internal processing of information and aim at the commercialization of products, provision of the services announced and the continuous evolution of quality and excellence in that service. When and if expressly authorized by the holders, CTLDA may also use the data provided for the purposes of marketing communications. In no case will the data provided by you be publicly disclosed and will only be provided to third parties in the exceptional cases provided herein and always with your knowledge and prior.

The use of this site implies in itself the collection of some computer data that is automatically provided in each access, as best described in this text. There are also several areas of the site that require personal information from the user so that they can be accessed, as well as some services that lack this information in order to be able to be provided. The request for collection of this data is always made in a clear and unambiguous way.

We present below the description of the type of data we collect, the treatment to which they are subject and also the utility they represent for the services we provide. At the end of the text you can also consult your rights regarding information, correction and deletion of data.

 

1. What kind of personal information do we collect?
We may request personally identifiable information when you request a contact or information through one of our web forms or real-time chat. You decide whether you wish to pursue any activity that solicits personal information. However, if you do not want to provide the requested personal information, you may not be able to complete the transaction. Likewise, when you visit our website, we will collect information known as “clickstreams” (browser, domain name, etc.). This information allows us to optimize the site navigation, usability and accessibility, in order to improve the user experience.

2. Consent for the collection and use of personal data
The use of any of the services on our site presupposes the provision of personal data and treatment of them. CTLDA will only use this data when it is provided by its owners, only for the purposes that have been provided and always with the consent of its owners. The data provided for the purchase of products and services of CTLDA will only be shared with third parties when this is necessary for the purpose of fulfilling the supplies / services. The services referred to above and the type of data processing carried out are as follows:

2.1. Sending of information requests
If you wish to contact CTLDA directly through the website, you must complete the form (s) made available for this purpose. You will be asked for some personal information. The collection of this data is intended to provide the requested information about our products or services. It is also possible to contact CTLDA directly to the e-mail geral@casadotear.com.pt or to the address indicated in the “Contacts” link.

2.2. Supply of Products and Services
In order to comply with CTLDA’s services, your personal information may be transferred to outsourced external suppliers to provide us certain services, such as carriers, for example. In all cases where this is verified, the data provided will be only those strictly necessary for the accomplishment of the concrete activity to be carried out. We require such outsourced suppliers to keep our customers’ personal information secure and confidential and to use the information exclusively on behalf of CTLDA.

3. Data sharing
In addition to the CTLDA and for the purposes described above, we do not sell, exchange or transfer to third parties your personal information in any form.

4. Security
To ensure the security of your personal information, we have put in place a series of technical and organizational security measures to protect personal data collected against inadvertent or intentional manipulation, loss or destruction, and access by unauthorized persons. Our security measures are constantly being improved, keeping pace with technological progress. Your personal information is stored on secure networks that can only be accessed by a limited number of people who have special access rights and undertake to respect and maintain the confidential nature of such information. We will, however, decline any liability where such acts are the result of criminal or unlawful conduct, in which case liability should be borne by the respective agents.

5. Cookies
The CTLDA website uses technology widely known in the industry as “cookies” to control the session in the memory of your browser. These data do not contain personal references. A cookie is a unique text file that a website sends to your browser software. Cookies allow a Website to customize the information presented to you, based on your browsing preferences. We may use cookies to personalize your pages or to “remember” you when registering products or services. If you do not want us to install cookies in your browser, you can set cookies to reject cookies. Rejecting cookies may affect your ability to use some of the services on our website. See more information below under Cookies Policy.

You can find out more about our Cookies Policy below on this page.

6. Links to external websites
Our Privacy and Personal Data Protection Policy applies exclusively to our website – https://www.casadotear.com.pt. However, this website contains links to product information sites, partners and suppliers. The link to these sites always presupposes a click of the user in the respective link, never being the automatic connection. The pages on this site may also include embedded content (for example, youtube videos, images, articles, etc.). Embedded content from other sites behaves as if the user were visiting those sites.

It is absolutely impossible for CTLDA to ensure that the practices of our employees, partners and suppliers regarding data protection are in accordance with the law and our ethical requirements. Thus, CTLDA can not be held responsible for the content or privacy policy of the external sites, and it is solely the responsibility of its owners any damage or illicit that the consultation of such sites may cause.

7. Data retention period
The length of time during which personal data are stored and stored varies according to the purpose for which the information is processed. Effectively, there are legal requirements that require you to retain the data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the pursuit of the purposes that led to its collection or subsequent processing, under the terms defined by law. Data collected during ordering processes for products or services, for example, will be kept for the period of time required by law, notably for fiscal / accounting purposes and for the purpose of safeguarding contractual guarantees and responsibilities.

8. Right of opposition, information, access, portability, rectification and elimination of data
Under the terms of the law, we fully recognize your right to access and verify any data relating to yourself, as well as the right to require correction or deletion and also the right to withdraw your consent for future use. In some of the services of this site, if you are a registered user, it is possible to check the data online, as well as to delete or modify the data directly by its owner. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. If you have difficulty changing or deleting your personal information, you can contact us for assistance.

The data subject has the right at any time to object to his / her personal data being processed, in particular for the purposes of direct marketing or any other form of prospecting. You may cancel your marketing communications subscription at any time by sending us an email with your request or following the instructions at the end of each communication.

You may also request the portability of personal data collected and processed on this site. This right allows you to receive your personal data in a structured, current and automatic reading format and store them in a private device for later personal use. For any questions regarding your rights or this privacy policy and privacy aspects of our products and services, or to make a complaint, please contact:

CTLDA – Casa do Tear, Lda
Travessa do Monte de Cima, nº 8
3860-722 Pardilhó, Estarreja

Tel: +351 234 085 606
Email: geral@casadotear.com.pt

9. Responsible for treatment
The person responsible for the processing of personal data collected on this site is CTLDA – Casa do Tear, Lda, headquartered at Travessa do Monte de Cima, 8 – 3860-722 Pardilhó, Estarreja, Portugal. You can contact CTLDA at the indicated address, by phone +351 234 085 606 or by e-mail geral@casadotear.com.pt.

10. Right of complaint / complaint
If you understand that CTLDA has not respected any of your rights regarding personal data protection, you may file a complaint with the National Data Protection Commission, using the existing form at www.cnpd.pt.

11. Changes to our Privacy and Data Protection Policy
In the future, we may choose to modify or update this policy either because of changes in legislation or in order to cover new developments in the Internet. Accordingly, we reserve the right to make any changes in this regard and request that you visit this page on a regular basis, as such changes may affect you as a visitor to our website.

 

Cookies Policy

1. What are cookies?
Cookies are files that have small pieces of information that are downloaded from your device when you visit a website. Various cookies are used on the CTLDA website. These cookies are used to distinguish you from other users of our sites, without however storing any personally identifiable information. None of our cookies store any personal information of users, such as your name or address. Please be aware that the restriction on cookies may have an impact on the functionality of our site.

2. What are cookies for?
They help the site memorize information about your visit, such as your preferred language and other settings. This can make your next visit easier and make the site more useful to you. Cookies play an important role. Without them, using the Web would be a much more frustrating experience. Cookies increase the efficiency of browsing websites. Surely you already added an article to a shopping cart from an online store and, after a few days, when you came back to the site, did you find that the article was still in your cart? This is one example of using cookies.

3. Why do we use cookies?
The use of cookies on the internet is customary and does not harm users’ computers. Cookies perform a variety of functions, either on a purely functional order of the site platform or to help website managers understand the way the site is used. We also use cookies from Google Analytics, which allow us to recognize and count the number of visitors and see how they move as they navigate the site. This helps us improve how our site works, for example by ensuring that users find what they are looking for easily.

4. Cookie policy expiration
The cookie policy described in this document applies to the following domains and subdomains: http://www.casadotear.com.pt – https://en.casadotear.com.pt – This cookie policy applies to all sites hosted on CTLDA

5. Our cookies
Here you can find more information about the various cookies we use and the purpose of each:

– Strictly Required Cookies: Allows you to browse the website and use your applications. Without these cookies, the services you have requested can not be provided.
– Analytical Cookies: They are used anonymously for the purpose of creating and analyzing statistics in order to improve the functioning of the website.
– Feature Cookies:  Saves user preferences regarding site usage, so you do not have to reconfigure the site each time you visit.

6. External platform and site cookies
As a way of supporting our content publication, sometimes photos and video content from other websites, such as Youtube, are included. By visiting publications with contents such as those mentioned above, cookies from these websites may be created. CTLDA has no control over the dissemination of these cookies.

7. Cookies Created by Sharing Tools
We would like to point out that some of our sites have included “sharing” buttons, which allow users to easily share articles across various social networks. These sites may set cookies when they use these types of features. CTLDA has no control over the dissemination of these cookies.

8. Disable cookies
You can block the creation of cookies by enabling a setting in your browser that will allow you to refuse to create some or all cookies. Below you will find links to help pages of the main internet browsers. However, if you block all cookies (including session cookies) you may not be able to access some parts of our sites.

9. Legal information
For information on the legislation on cookies, click here.

 

 

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